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Editing Links

Need to update a phone number, change a message, or modify form fields? This guide shows you how to edit your existing links.

What Can Be Edited?​

You can change:

  • ✅ Phone number
  • ✅ WhatsApp message
  • ✅ Form fields
  • ✅ Active/Inactive status
  • ✅ Multiple recipients - only for premium links
  • ✅ Domain (openwa.link ↔ owa.link) - only for premium links

You cannot change:

  • ❌ Link code (e.g., abc123)
  • ❌ Creation date
  • ❌ Analytics data

Step 1: Access Your Dashboard​

  1. Go to my.owa.link
  2. Click "Sign In"
  3. Navigate to "Dashboard"

Your links are listed with:

  • Link code
  • Current status
  • Total clicks
  • Edit button

Step 3: Click Edit​

Click the "Edit" button (pencil icon) next to your link.

Step 4: Make Your Changes​

The edit form shows all editable fields:

Update Phone Number​

  • Select new country if needed
  • Enter new number
  • Changes apply immediately

Modify Message​

  • Edit the text
  • Add/remove emojis
  • Recommendation: Keep it under 256 characters.

Change Form Fields​

  • Add new fields
  • Remove existing ones
  • Reorder fields
  • Update labels

Step 5: Save Changes​

Click "Save Changes" to update your link.

Editing Scenarios​

Scenario 1: Changed Phone Number​

Situation: Your business got a new WhatsApp number

Steps:

  1. Edit each active link
  2. Update to new number
  3. Test the links
  4. No need to reshare - same URL works!

Scenario 2: Update Campaign Message​

Situation: Running a new promotion

Before: "Check out our summer collection!"
After: "🎄 Holiday Sale - 30% off everything!"

Scenario 3: Simplify Form​

Situation: Form completion is low

Changes:

  • Remove optional fields
  • Shorten labels
  • Make fewer fields required

Scenario 4: Business Hours Update​

Situation: Changed operating hours

Update message from: "We're available Mon-Fri 9-5"

To: "We're available Mon-Sat 8-6"

Best Practices​

Test After Editing​

Always:

  1. Click your edited link
  2. Verify changes appear
  3. Test on mobile
  4. Check form functionality

Communicate Changes​

If you've shared the link:

  • Major changes might confuse users
  • Consider creating a new link instead
  • Add notes about updates

Version Control​

For major campaigns:

  • Keep the original
  • Create new versions
  • Track performance differences

Gradual Updates​

  • Make one change at a time
  • Monitor analytics impact
  • Roll back if needed

Advanced Editing​

Bulk Updates​

Need to update multiple links?

  • No bulk edit yet
  • Edit most important first
  • Consider new links for major changes

A/B Testing​

Compare performance:

  1. Keep original link
  2. Create similar with changes
  3. Share both versions
  4. Compare analytics

Scheduled Changes​

Planning updates:

  • Note future change dates
  • Set calendar reminders
  • Update during low-traffic times

What Happens When You Edit?​

Immediate Effects​

  • Changes apply instantly
  • No downtime
  • Same URL continues working
  • Analytics continue tracking

User Experience​

  • Seamless for end users
  • No broken links
  • Updated content immediately
  • Forms reflect new fields

Analytics Continuity​

  • Historical data preserved
  • No reset of counters
  • Can see before/after trends
  • Track edit impact

Common Editing Needs​

Seasonal Updates​

Spring: "🌸 Spring collection now available!"
Summer: "☀️ Summer sale starts now!"
Fall: "🍂 Fall fashion has arrived!"
Winter: "❄️ Winter clearance - up to 50% off!"

Business Changes​

  • New hours
  • Different contact person
  • Updated services
  • Changed location

Error Corrections​

  • Typos in message
  • Wrong phone number
  • Incorrect form labels
  • Missing information

Limitations​

Can't Edit These​

  1. Link Code: Once created, permanent
  2. Owner: Can't transfer ownership for free links. Contact us if you need transfer ownership for premium links.
  3. Creation Date: Historical record

Workarounds​

  • Need new code? Create new link
  • Change domain? Upgrade to premium

When to Edit vs Create New​

Edit When:​

  • Minor text changes
  • Phone number updates
  • Form adjustments
  • Same campaign continuing

Create New When:​

  • Complete message overhaul
  • Different target audience
  • New campaign/project
  • Need different code

Troubleshooting​

Changes Not Saving​

  • Check internet connection
  • Verify you're logged in
  • Try refreshing page
  • Contact support

Old Content Showing​

  • Clear browser cache
  • Try incognito/private mode
  • Wait 1-2 minutes
  • Test on different device

Form Fields Issues​

  • Ensure valid field types
  • Check required settings
  • Test form submission
  • Verify character limits

Pro Tips​

  1. Document Changes: Keep notes on what/when you edit
  2. Monitor Impact: Watch analytics after changes
  3. Backup Important Info: Screenshot before major edits
  4. Test Thoroughly: Especially form functionality
  5. Time It Right: Edit during low-traffic periods

Next Steps​

Master link management: